FREQUENTLY ASKED QUESTIONS

If you purchase an item and you are not happy with it; can you return it?

Unfortunately you can not return items for sanitary reasons due to COVID-19
What carrier will my order be shipped through?

Fedx or UPS and a tracking number will be sent via E-mail once available
What's the difference between transparent lace and HD lace?

Transparent lace ranges from dark and medium brow to light brown skin tones. HD lace is softer and more transparent than the normal lace
How do I add a new question & answer? (Demo)

To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
Can I insert an image, video, or gif in my FAQ? (Demo)

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I edit or remove the “FAQ” title? (Demo)

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’